I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
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Smells like bad regex
Exactly. After the @ they should just confirm there’s at least one period. The rest is pretty much up in the air.
The best way to validate an email address is to sent it an email validation link.
Anything outside of that is a waste of effort.
That is 100% a chatbot using a regex email validator someone wrote as a meme that the chipotle dev copied from stack overflow without context.