All three major telcos have been warning customers to make sure they upgrade from 3G-only devices, but also to check if their 4G and 5G devices have something called Voice over LTE (VoLTE), so that they don’t get caught out when 3G networks shut down.
Telstra and Optus 3G shutdowns
Telstra: June 30, 2024
Other affected carriers using the Telstra network include:
- ALDI Mobile
- Belong
- Boost Mobile
- Exetel
- Lycamobile
- MATE
- More
- numobile
- Superloop
- Tangerine
- Woolworths Mobile
Optus: September, 2024
Other affected carriers using the Optus network include:
- amaysim
- Aussie Broadband
- Catch Connect
- Circles.Life
- Coles Mobile
- Dodo
- iPrimus
- Moose Mobile
- Southern Phone
- SpinTel
- Yomojo
The 25 most common devices which may be affected
According to the Australian Mobile Telecommunications Association.
- Alcatel 2038
- Alcatel OneTouch 2045
- Apple iPhone 5
- Apple iPhone 5C
- Apple iPhone 5S
- Aspera A42
- Doro PhoneEasy 623 OPTUS
- Doro 6521
- Google Pixel 2 XL
- Huawei E5331
- Huawei E5251s-2
- Huawei Y6 Prime
- Nokia 301
- Oppo A57
- Oppo F1s
- Oppo F5 Youth
- Optus X Smart
- Samsung Galaxy J1 Mini
- Samsung Galaxy S5
- ZTE Blade A0605
There’s this cool thing at&t did where even if you have volte and 4g, your phone still won’t work if it isn’t on their specific whitelist.
Had a very fun time after I missed a phone interview because of that.
Oh, you mean like Telstra VoLTE compatible devices? Where only devices sold by Telstra are officially supported?
“If you didn’t buy your device from Telstra, you’ll need to get technical assistance to see if you can enable VoLTE on your compatible device”.
Yeah it was a similar deal. At&t has a whitelist of phones they support with VoLTE, and if you’re not on it you’re screwed.