I was forced to get a new phone when my last one recently died, and I’m unable to restore my Sync Ultra subscription. I checked the Google play store and it’s active until August, but when I try to restore purchases on both of the accounts I use, Sync tells me that it can’t find the purchase. Does anyone have any suggestions? I’ve tried reaching out to the dev.
Unfortunately it seems like the dev has abandoned his app. I also used Sync for reddit and was happy to pay for the Lemmy version. Money down the drain. At best it seems that there will be updates every 18 to 24 months, maybe if at all. This may have been fine on reddit but Lemmy is constantly being updated and changing. So the app is more often then not broken or missing functionality in some.way. Honest answer is to find another app and donate to another developer.
Yeah based on the time since the last official update, I’m not hopeful that this will be resolved. Thanks for the reply. I’ll probably start looking around for other clients.
Did you ever hear from him? Did you email?
No, just a DM with no response. That was last Monday. Do you have an email address for him?
That’s a major bug so I suggest emailing with that in the subject. Here’s the address listed on the app page: contact@syncapps.io
Yeah it’s pretty upsetting I really liked Sync too. If it helps at all I recently switched to Voyager after trying a few apps. They are all pretty good but for me at least switching to Voyager seemed to be the easiest coming from Sync.