Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move the company claims will make them more understandable.
  • Steve Dice@sh.itjust.worksEnglish
    2·
    3 days ago

    Thanks! I’ve been out of customer service for about 5 years and the last thing I did was literally closing people’s bank accounts for harassment so I guess it all evened out and the end?