Mutual aid spam is becoming a problem on the Fediverse.

And to be sure, I’m not against mutual aid. What I am against is spam.

This person has not verified who she is – or even if the profile picture is hers. Additional research on her name states she is a scammer with a record of grifting. I am therefore skeptical that any donations will help anyone in need.

Folks, please be cautious with mutual aid requests. Yes, people sometimes need help. But people also lie.

@fediverse@lemmy.world

  • rarbg@lemmy.zip
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    3 days ago

    Lol, comments in this thread forgot the ‘mutual’ part of ‘mutual aid’ and miss the point of this post (scams in mutual aid groups)

    If you think mutual aid is a one-way street (/ don’t benefit from it), is not for you, block and move on

  • Furbag@lemmy.world
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    3 days ago

    “Mutual aid”? Is that what scammers are calling it now? What exactly is “mutual” about this interaction?

    I don’t think there’s anything wrong with creating a community where people who are struggling financially can ask for help or plug their GoFundMe or whatever, but allowing these guys to essentially cold call individuals with DMs/Mentions is unacceptable.

  • brucethemoose@lemmy.world
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    4 days ago

    Yep.

    I feel the fediverse should lean towards “overly aggressive” when combatting spam, before it takes root, even with all the negatives that brings.

    • farcaster@lemmy.world
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      4 days ago

      I agree. E-mail is the original federated service. And 50 years later e-mail spam remains a big problem. I hope Fedi projects can get spam mitigations on-par with email before spammers start getting serious about this place.

      • GamingChairModel@lemmy.world
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        4 days ago

        I’d argue that telephones are the original federated service. There were fits and starts to getting the proprietary Bell/AT&T network to play nice with devices or lines not operated by them, but the initial system for long distance calling over the North American Numbering Plan made it possible for an AT&T customer to dial non-AT&T customers by the early 1950’s, and set the groundwork for the technical feasibility of the breakup of the AT&T/Bell monopoly.

        We didn’t call it spam then, but unsolicited phone calls have always been a problem.

  • m_f@discuss.online
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    4 days ago

    I don’t think mutual aid can work well like that on the internet. Works great in person, works OK for GoFundMe-type stuff like “I had something happen to me that will take a lot of money to fix”. Too easy to scam and grift for small stuff like this though, where for all you know they’re just a very clever dog on the internet.

  • WoodScientist@sh.itjust.works
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    4 days ago

    Yeah, mutual aid works on the local level or in insular communities like long-term discord groups with a tight group of regular members. With community mutual aid, I’m generally in favor of just taking people at their word. If they say they need help, give them help. No need to interrogate them like the food stamp office will. You prevent people from abusing the system by simply not granting endless requests from the same person. Or if someone needs severe aid, at that point you can start actually verifying their story, helping them access government benefits, helping them find employment, etc.

    But that kind of open approach works for in-person aid. It doesn’t work for anonymous online aid, where someone can use bots to spin up hundreds of convincing profiles each begging for money.

    I just don’t think mutual aid works well in an online context. The only online context it works in is among communities like small discord groups where people know each other for years. But on a lemmy or mastadon-type service? Mutual aid is impractical. Any people asking for aid should be directed to local groups that can help them in person.

    • JustTesting@lemmy.hogru.ch
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      4 days ago

      One problem with reporting private messages on Lermy is, as an admin i don’t see who sent the message. I only see who reported it. And i don’t have any actlon available, other than marking the report as handled.

      with reported posts, i can ban the poster. With reported messages i’d have to ask the reporter who it was, trust their answer, search for the account manually and then i could ban. Not really efficient or fast if there ever was a spam wave.

      of course sparmers could then just register a new account on a open instance and i might need to defederates which would lead to a fractured landscape of spammy open instances and likely inactive private instances.

      there’s also not even rudimantary spam filtering in lemmy.

      The main saving grace is that Lemmy is too small to attract a ton of spam yet.

      maybe some of the above is just due my pick of clients (jerboa and the web interface), and there’s better tools? If so, i’d love to hear. But as things stand right now, there’s a lot to be desired

      • Monument@lemmy.sdf.org
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        4 days ago

        I wish I had approximately double the hours in a given day, and also vastly more coding skill to help in meaningful ways.

        It seems sort of odd that comments or messages reported for spam don’t offer any tools. Even a simple url pattern match that gives mods/admins the ability to click a checkbox to remember the link and take some predefined action in the future would be a rudimentary but effective option.

        I mean, heck, it’s the fediverse. In my fantasy implementation of an anti-spam approach, it would be possible to federate these lists of untrusted links and assign consensus-based confidence scores for links generated from moderator actions across instances. (With options for instance admins to tailor their own trust scores of other instances, so that each instance can choose for themselves who they trust, just in case a couple rogue instance admins try to poison the spam filter.)
        Same concept can be applied to banned accounts, although in that circumstance, I’d suggest they find a way to mask the email address when sharing it. Not that folks won’t just spin up a new email. But, you know. Something is better than nothing.

        Hopefully that makes sense. I’m losing my mind with sleep deprivation.

  • _cryptagion [he/him]@lemmy.dbzer0.com
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    3 days ago

    I see a lot of people asking for mutual aid, and it’s often “I’ve had a hard day and just want some McDonalds, please help”

    OK, that’s not mutual aid, and you shouldn’t be asking for that under that hashtag. if you need help paying your rent, or with gas money so you don’t lose your job, that’s something that appropriate for mutual aid. asking for money for vices should be something you do off the hashtag, or on your OF or something. mutual aid is for people helping where they can, when they can, for problems that are serious and life-altering. and nothing else.

  • NastyNative@mander.xyz
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    3 days ago

    Its tough cause we want to help people in need but also dont want to be scammed. Theres gotta be a better way to do this!

    • prole@lemmy.blahaj.zone
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      3 days ago

      Seems like a great way to poison the concept of “mutual aid” before most people (such as OP) have even heard of it.

    • Chris Trottier@atomicpoet.orgOP
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      4 days ago

      @Feathercrown@lemmy.world No, this account is specifically from Akkoma. I have also submitted posts from my Pixelfed account.

      I can submit a post to Lemmy by mentioning the community handle in my post. Such is the magic of the Fediverse.