Inquest finds communication failure led to death of Hannah Jacobs, 13, as mother decries ‘tick-box’ allergy training
Archived version: https://archive.ph/OdBGW
I’m sorry, but it is entirely unreasonable to put whether or not you live or die in the hands of a minimum wage service worker. If a sip of milk or a bit of egg would kill you, you need to prepare your own food.
Always got to love victim blaming. It’s always a class act.
I mean, the server is a victim too, aren’t they? I would be horrified if something so simple I did killed someone.
The problem is that many people don’t know how’s severe they have it until it’s too late. Some people develop/find allergies as babies and might go years or decades without touching the stuff. Sometimes the allergy disappears, sometimes it gets letally worse.
You would think a cafe worker would have been trained to make any of their drinks from the five or six milk alternatives when requested
You would expect a food service worker to have been thoroughly trained in serving customers with allergies
The worker’s allergy training was a self paced, at home, online course and quiz. That’s not enough to ensure your staff don’t accidentally kill the customers
If you have an allergy to milk so severe you’ll die, you’re probably just gonna die. Unless you only eat what you or mom prepared.
It’s not about training, mistakes happen. If NASA engineers make mistakes that crash billion dollar spacecraft, you’d better believe the folks who make your food are going to make mistakes. Don’t put your life in their hands.
I have watched the cafe I occasionally go to prepare hot drinks for people who ask for something other than cow’s milk.
They use a clean jug, they double check with the customer, showing them the carton they plan on pouring from, only one person handles that order.
That’s the sort of care companies that don’t want to kill out injure their staff take. Yeah you need to be careful, but you can expect companies to provide a reasonable level of care
No, you cannot expect that. That’s a nice to have.
If you expect that, you’re going to be disappointed.
If your life depends on that, you’re going to fucking die.
Yeah but her Mom watched Disney+ once so it’s legal
Actually there was a TV playing old VH1 reruns, so she actually by default agreed to be poisoned.
