• CaptPretentious@lemmy.world
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    3 days ago

    I’ve stopped using the self-check out all together. My grocery store has clearly been trying to do more with less. So I want the bean counter to see people using normal check outs so they’re more inclined to hire more people. It’s sold to customers as “a convenience” when really it’s just having 1 person watch 4-12 self-checkouts instead of hiring more people and having 3 or 4 lanes open.

    Also, self check outs are prone to failure, and if multiple fail at a time there’s usually a single person having to manage all of them.

    My personal belief, if you can’t carry the items in your hands, then you have too much stuff. I find it very inconsiderate people who roll up with full carts. I don’t care you’re reason, but especially if you’re like “I have social anxiety”, buddy everyone is glaring at you. You couldn’t have more eyes on you and more people pissed off at you. And then if there’s any error, even more people are looking at you and you’re still going to have to deal with someone.

    A well trained person will get you through the check-out much faster. I’ve also had cashier’s double check items to ensure they’re good (like eggs), or apply coupons for you, or in rare instances I’ve had something fail to scan so they do an over-ride and set whatever it was to $1 because they just don’t care.

    • sobchak@programming.dev
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      3 days ago

      Meh, it’s more efficient to make less trips to the store and buy all you need in one go, than to go to the store often (less fuel/electricity/time). Some people have large families and multi-generational households as well.

      • CaptPretentious@lemmy.world
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        3 days ago

        Yes, and it’s more efficient to use a normal check out. Which is what people have been doing for hundreds of years. If you’re going through self-check out and you have enough food for multi-generation, you’re an asshole. We used to have the express lane, which was for 10 items or less (though it should have said fewer), which was meant to get people with only a few things, through quickly. Self checkout replaced the express lanes. And now people will waste 10-30 minutes scanning things because they have a full cart and can’t think about another person, they only consider themselves.