reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 5 months agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netimagemessage-square23fedilinkarrow-up1470
arrow-up1470imageAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netreallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 5 months agomessage-square23fedilink
minus-squaremilicent_bystandr@lemm.eelinkfedilinkEnglisharrow-up46·5 months agoIn this case, “it looks like we received it” sounds like typical AI choosing a response that sounds right with no attention to its meaning.
In this case, “it looks like we received it” sounds like typical AI choosing a response that sounds right with no attention to its meaning.