• fluckx@lemmy.world
    link
    fedilink
    English
    arrow-up
    9
    ·
    edit-2
    7 months ago

    Their infotainment system and app are pretty great compared to some other brands.

    I’m currently driving a VW id5 and it’s like they’ve never designed any kind of software interfaces at all. Example:

    • the VW app can tell me the car is unlocked, but can’t lock it for me.
    • it can’t show me the VIN number, even though I had to use it to register it ( it was hidden in my user profile on the site somewhere )
    • I can let it pre-heat and such, but only on two schedules .
    • can’t schedule appointments through the app
    • that weird sliding thingy for switching between speed limiter and cruise control is unintuitive AF
    • every other time I’m driving it’s giving me a pop up saying “there are new updated user settings for your account”. With only an ok and a cancel button. Where are they? What are they? Where can I find them? Did clicking"ok" accept them? Not a clue. When does it show this message that blocks the rest of the UI? After 1 minute of driving.

    Not to hate on VW engineers but goddamnit guys. Get your shit together and hire a UX expert. Shortly drove a BMW 1 series before the VW and the infotainment was a lot more practical to use.