Pharmacy technician here. When we bill a prescription, the processing information (either from your insurance card, or from GoodRX) is entered into the computer, then the claim (including the drug being billed, day supply, and patient information) are sent to the benefits manager (PBM), and returned to give us a determined copay to charge you. It’s during this transaction, that by using GoodRX, your information has been volunteered to GoodRX as part of the billing process.

We do not determine copays - PBMs and your plan formulary do. You showing us a dollar sign on GoodRX does not guarantee you that price.

As an aside, my particular pharmacy does not accept GoodRX due to knowledge of these practices. It may also be interesting to know that GoodRX charges pharmacies a “finder’s fee” for offering a discounted price e.g. you pay the pharmacy $25 for a $22 drug, and the pharmacy pays GoodRX $5. If you can still find independent pharmacies, support them! They will work with you.

Well, since he did it in the opposite direction, it cancels out the first one!

Healthcare. I’m the senior Pharmacy Tech for our little independent psych pharmacy.

Before joining healthcare, I worked both food service, and have my degree in Computer Science. I try to keep my passion of food alive in my home kitchen, and mix CS into my job responsibilities, and hobbies.