• Clent@lemmy.world
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    8 months ago

    Order for pick up. They give those workers a handset that optimizing their walk through store.

    The fact that they have this and don’t make it part of the customer experience is another reason these companies are fucks.

    They want you to wander and spend more. Physical dark patterns. Grocery stores are full of them.

    • senkora@lemmy.zip
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      7 months ago

      The Target app is the best that I’ve seen for customers. It won’t plan your route, but you can search for items and it will tell you the aisle, location within the aisle, and stock level for any item at your local store.

      • leapsy@lemmy.world
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        7 months ago

        Kroger app does all that, plus sorta plans your route. You make your list head of time and then you can sort the list by aisles ascending or descending; or store layout or store layout reversed; or by departments; depending on which side of the store you go in or if you want to save cold items for last. Its not completely without fault but overall works great once you get the hang of some of the apps complications.

  • FinishingDutch@lemmy.world
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    8 months ago

    It’s very annoying in general. I’ve got a visual disability. Meaning I see about 20 percent.

    When shopping, I know where all of my most used items are, and where the general category of products is. But if they move things around too much, it’s really exhausting trying to find what I need. And no, I don’t really want to bother staff to ask where things are; I just want my shopping done quickly with as few annoyances as possible.

    • Stretch2m@lemm.ee
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      8 months ago

      Even if the aisles are wider, some oblivious ass with no situational awareness will angle their cart to block you.

    • sp3ctr4l@lemmy.zip
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      8 months ago

      The only grocery store near to me has shopping carts… with poles extending upward toward the ceiling.

      They also have signs which hang from the ceiling, most of which hang 3 inches lower than the poles are tall.

      The aisles are also so small, and have end stands, such that often a single cart cannot even actually turn into them.

      Fuck my life.

        • sp3ctr4l@lemmy.zip
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          7 months ago

          Unfortunately the manager appears to be a 60 something lady who seems 60 + a life time of chain smoking if that makes sense.

          I have had relationships with women a few years older than me before, but not a few decades.

          Nope nope nope

  • Demdaru@lemmy.world
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    7 months ago

    Imma be honest, hate shopping, so I always hated when they rearranged. I literally make mental map and plan most optimal route to gtfo asap from whatever shop I have to suffer through so making that plan moot irks me.

    God bless automatic checkouts.

    • jol@discuss.tchncs.de
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      7 months ago

      I suspect that a big part why they rearrange at least once per year is precisely because they don’t want people speed running their grocery shopping. When you know exactly what you want and where to get it, you stop looking at all the other products they offer.

    • some_guy@lemmy.sdf.org
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      7 months ago

      I used to literally try to speedrun grocery shopping. I wanted to be in and out in the least time possible. I’m older and lazier now. Plus, now I listen to podcasts, so I’m somewhat distracted while I tend to the task. Maybe that’s the biggest difference and the real reason I’ve settled down a bit.

  • marcos@lemmy.world
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    8 months ago

    Just remember, you either have to run the entire market anyway, or the thing you are looking for wasn’t on the right place anyway. So no reason to be angry.

    • CptEnder@lemmy.world
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      8 months ago

      Yeah I kinda like taking my time shopping at a grocery store. Got my audiobook in and just relaxed looking for what I need and I don’t mind finding new stuff, yeah I know they design it that way.

    • neo@feddit.de
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      8 months ago

      I see it as a mild training for keeping up with an ever changing world. Keeps ya brain from getting crusty.

  • Sibbo@sopuli.xyz
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    8 months ago

    You also get mad when you think they would have rearranged the grocery store, but actually you just forgot where that one item you needed was.

    • Midnight Wolf@lemmy.world
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      8 months ago

      Or they just stopped stocking that item, and so you spend 15 minutes looking for something that isn’t there. -_-

  • Swedneck@discuss.tchncs.de
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    7 months ago

    yet another reason i’m quite glad to live in sweden, our stores actually respect you as a customer: they rearrange like once per year at most, and are generally designed such that the exit is visible from the entrance and easily reachable, and you can just grab what you need and be out of the store in minutes.

    Especially nowadays with self-checkout and some chains even letting you use your phone for checkout, it’s an absolute breeze.

  • some_guy@lemmy.sdf.org
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    7 months ago

    My former grocery store rearranged several aisles in the last few years and I never fully recovered.