• irotsoma@lemmy.world
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    2 months ago

    I mean this is pretty standard in all industries regardless of whether it’s a software flaw or a physical flaw in any other kind of product. What’s the likelihood of a vacuum manufacturer replacing a part in a 15 year old product that had a 1 year warrantee even if it’s a safety issue? Sure the delivery and installation is cheaper with software, but the engineering and development isn’t, especially if the environment for building it has to be recreated.

    • chiliedogg@lemmy.world
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      2 months ago

      What you’re saying is perfectly reasonable, but also doesn’t apply here because they’re still selling this router new on the D-link Amazon store.

      If you’re going to stop supporting a product, you should also stop selling it.

      • irotsoma@lemmy.world
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        2 months ago

        As far as I can tell, those aren’t from authorized resellers or even from Amazon itself which they might have some ability to stop selling them. These are just people who are using amazon marketplace to sell off old stock like any other product. D-link hasn’t sold them for a while. But I could be wrong, I just haven’t seen any evidence that they are selling them. If Bissel had a vacuum that had a faulty gear that would break after a few years of use and they stopped making them, that wouldn’t stop someone from buying them up from Walmart or other store warehouses that no longer sold them and listing them for sale on Amazon or Walmart or whatever marketplace. That’s very common.

          • irotsoma@lemmy.world
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            2 months ago

            This is a misunderstanding of how Amazon works. There’s a difference from them showing up as products on their “store” and them actually selling them.

            Anything that was a product of that company will show if you go to their store and search for it. But if you look at the options for actually buying them you’ll see that they are being sold by third parties.

            For example, if you go to this link https://a.co/d/eFXaSFJ for the DSR-150 you’ll see that there are only 3 sellers. The new is shipped and sold by HOLLITRONIC and the others are used and shipped and sold by other sellers. None of the products on the list, as far as I could find, were being sold by D-link or Amazon itself. D-link has no control over the Amazon marketplace and honesty Amazon doesn’t do much to control it even.

    • SplashJackson@lemmy.ca
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      2 months ago

      I work for a manufacturer with part catalogues going back to 1921, and while the telegraph codes no longer work, you could absolutely still order up a given part, or request from us the engineering diagram for it to aid in fabricating a replacement. You can also request service manuals, wiring diagrams, etc. Don’t all half-decent manufacturers do this?

      • TheGrandNagus@lemmy.world
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        2 months ago

        Don’t all half-decent manufacturers do this?

        No. That is phenomenally uncommon. To the point it’s almost unheard of.

    • snooggums@lemmy.world
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      2 months ago

      Someone can generally make 3rd party fixes for hardware flaws of discontinued products without the same kinds of threats software gets. Like replacement antennas or vaccuum bags.

      Compiled software can’t be legally decompiled for use in distributing software fixes.

      • irotsoma@lemmy.world
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        2 months ago

        That’s not necessarily true. That’s a copyright issue. Now if d-link was to say that the product was not abandoned and thus the copyright is still theirs, then you might have a case that they need to fix the issue. That doesn’t mean they need to give you the code, but decompiling should be OK. But copyright laws vary quite a bit. So that’s a totally separate issue.

        But you are welcome to write your own firmware and install it on the device in most localities. You just need write it from scratch, just like replacing a custom gear or motor in a vacuum would require engineering it to fit inside the case and connect with all the appropriate parts. Which you are welcome to do.

    • wholookshere@lemmy.blahaj.zone
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      2 months ago

      This is why a number of countries have laws saying spare parts must be made available for a number of years past being sold. Well beyond what the warranty is.

      How is this significantly different?