I bought a seagate. Brand new. 250gb, back when 250gb on one hard drive cost a fuckton.
It sat in a box until I was done burning the files on my old 60gb hard drive onto dvd-r’s.
Finally, like 2 months later, I open the box. Install the drive. Put all the files from dvds onto the hard drive.
And after I finished, 2 weeks later it totally dies. Outside of return window, but within the warranty period. Seagate refused to honor their warranty even though I still had the reciept.
That was like 2005. Western Digital has now gotten my business ever since. Multiple drives bought. Not because the drives die, but because datawise I outgrow them. My current setup is 18TB and a 12TB. I figure by 2027 I’ll need to update that 12TB to a 30TB. Which I assume will still cost $400 at that point.
Return customer? No no. We’ll hassle our customer and send bad vibes. Make him frustrated for ever shopping our brznd! Gotta protect that one time $400 purchase! It’s totally worth losing 20 years of sales!
As @renegadespork@lemmy.jelliefrontier.net said, infant mortality is a concern with spinning disks, if I recall (been out of reliability for a few years) things like bearings are super sensitive to handling and storage, vibrations and the like can totally cause microscopic damage causing premature failure, once they’re good though they’re good until they wear out. A lot of electronics follow that or the infant mortality curve, stuff dying out of the box sucks, but it’s not unexpected from a reliability POV.
Shitty of Seagate not to honour the warranty, that’d turn me off as well. Mine is pettier, when I was building my nas/server I initially bought some WD reds, returned those and went for some Seagate ironwolf drives because the reds made this really irritating whine you could hear across the room, at the time we had a single room apartment so was no good.
I bought a seagate. Brand new. 250gb, back when 250gb on one hard drive cost a fuckton.
It sat in a box until I was done burning the files on my old 60gb hard drive onto dvd-r’s.
Finally, like 2 months later, I open the box. Install the drive. Put all the files from dvds onto the hard drive.
And after I finished, 2 weeks later it totally dies. Outside of return window, but within the warranty period. Seagate refused to honor their warranty even though I still had the reciept.
That was like 2005. Western Digital has now gotten my business ever since. Multiple drives bought. Not because the drives die, but because datawise I outgrow them. My current setup is 18TB and a 12TB. I figure by 2027 I’ll need to update that 12TB to a 30TB. Which I assume will still cost $400 at that point.
Return customer? No no. We’ll hassle our customer and send bad vibes. Make him frustrated for ever shopping our brznd! Gotta protect that one time $400 purchase! It’s totally worth losing 20 years of sales!
I’ve had a lot of seagates simply because they’re the cheapest crap on the market and my budget was low. But unfortunately, crap is what you get.
As @renegadespork@lemmy.jelliefrontier.net said, infant mortality is a concern with spinning disks, if I recall (been out of reliability for a few years) things like bearings are super sensitive to handling and storage, vibrations and the like can totally cause microscopic damage causing premature failure, once they’re good though they’re good until they wear out. A lot of electronics follow that or the infant mortality curve, stuff dying out of the box sucks, but it’s not unexpected from a reliability POV.
Shitty of Seagate not to honour the warranty, that’d turn me off as well. Mine is pettier, when I was building my nas/server I initially bought some WD reds, returned those and went for some Seagate ironwolf drives because the reds made this really irritating whine you could hear across the room, at the time we had a single room apartment so was no good.