• KingJalopy @lemm.ee
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    19 hours ago

    My pixel 6a…

    Bought new 2 years ago through Google Fi, camera stopped working after 2 weeks. Literal hardware failure. Used warranty and was sent another which was refurbished. (Bullshit by the way, I paid in full for the damn phone new 2 weeks prior.)

    About 1 month after that one showed up Wi-Fi and Bluetooth began randomly turning off then on. Then it just flat out failed to even find any Wi-Fi networks unless I rebooted it multiple times. Bluetooth would randomly cut in and out while connected to my car. Reboot multiple times would occasionally fix it. The real problem here is I have unlimited (see -limited to 35 gigs) data. Watching YouTube in bed and falling asleep the phone would say fuck Wi-Fi and stream all night on 5g eating my data in days limiting me to 2g speeds for the rest of the month.

    Eventually doing the reboot to fix this shit it would just start randomly boot looping for hours. Had to hold down volume to enter the setup mode or whatever, power off, snack the phone a couple times, restart, and if I was lucky it would start up, and I was really lucky the Wi-Fi and Bluetooth might work.

    This led to eventually the phone just randomly restarting itself. Especially if the Bluetooth was working and I was using headphones and someone called me. It would just turn off then boot loop again lol. If and sometimes if I powered it off it would just be stuck on the powering off screen for an hour.

    I had insurance and warranty and Google did their fucking damnedest to fuck me around. I called them (Fi) multiple times and had the issue eventually escalated to management or something. Was promised a new phone was being sent out. Never showed up. This happened twice. I filed a complaint and it was eventually (see months) followed up with a call to inform me I was officially out of the warranty period (of course I was, by the time you actually reached out) however they would ship me one if I sent mine back. They would put a hold FOR THE FULL PRICE of the NEW phone on my bank account until they received my faulty device. OR I could just send it in and they would send me a new after it has been received leaving me without a phone for up to 2 weeks. Effectively paying again for the phone I already purchased in full.

    I finally broke down last week and just got a Moto stylus 5g which has been great so far. However, I got it through Fi of course because they’re simply the cheapest option for me as I’ve had it since it came out and I am grandfathered in with 3 lines “unlimited” for $65/month. When I ordered the moto I noticed they have a trade in offer… :D I of course choose yes, followed by questions to see if I was eligible…

    1. Does the phone have any cracks or damage? A - No! 👍 (A miracle honestly with how often I slammed this thing out of frustration)

    2. Does the phone power on? A - Yes! (Technically it does…)

    You’re eligible for the trade in offer! You will receive a $76 bill credit once we receive your device!

    Awesome! Google will be receiving the biggest, most useless piece of shit device I have EVER had the displeasure of owning and I’ll receive a credit essentially making my new phone free!

    It took 2 years and I suspect they’ll try to fuck me out of the credit unless I get lucky and the device actually starts up normally when they receive it. But, in my own very small and admittedly petty way I feel like I’m getting revenge on these fuckers.

    Tldr - pixel 6a is worthless. My wife has the same phone and hers is flawless but I was delivered 2 that were both fucked in some way. Google did nothing to fix it.

    • bizarroland@fedia.io
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      10 hours ago

      My last two phones have been the Motorola 5G stylus models and I have honestly not had any issues with them.

      I buy them second hand because why not? And then I get like two years’ worth of use out of it for an average cost of ownership of like a hundred dollars a year.

      Moto makes good quality inexpensive phones.

      • Akasazh@feddit.nl
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        7 hours ago

        Moto makes good quality inexpensive phones.

        Agreed. I’ve been using moto for about 5 years now.

        The best thing though? Shake your phone to put on the flashlight, roll your hand twice to open the camera.

        Especially the flashlight thing would make it hard for me to buy another phone.

        • lka1988@lemmy.dbzer0.com
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          5 hours ago

          My daughter has a Motorola, the “chop chop” flashlight gesture is one of her favorite party tricks.

    • ERROR: Earth.exe has crashed@lemmy.dbzer0.com
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      18 hours ago

      Oh yea Google has some quality control issues, its probably why they have lower marketshare than even Motorola.

      It took 2 years and I suspect they’ll try to fuck me out of the credit unless I get lucky and the device actually starts up normally when they receive it.

      FYI, manufacturers can remotely disable your new device if something was wrong with the trade in. Like, they can literally turn your device into a brick if they typed in your device serial number in their system. Samsung have disabled devices sold in greymarket stores that Samsung didn’t approve the sale of. Motorola also has this capability (if you go to their official trade in terms, they said they can disable your device if there’s something wrong with the trade in).