Amazon is phasing out its checkout-less grocery stores with “Just Walk Out” technology, first reported by The Information Tuesday. The company’s senior vice president of grocery stores says they’re moving away from Just Walk Out, which relied on cameras and sensors to track what people were leaving the store with.

  • Garbanzo@lemmy.world
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    3 months ago

    The Amazon near me has a “Just Fuck Off” policy. They redecorated the old Toys R Us building a few years ago and then never bothered to open the store.

  • Lvxferre@mander.xyz
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    3 months ago

    That immediately reminded me the story of the Mechanical Turk. Check the link for further info - to keep it short both are ways to hide human labour behind alleged automation.

  • hark@lemmy.world
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    3 months ago

    I remember when this was going to be the future of physical retail and that it was part of the massive loss of jobs we would supposedly experience due to full automation. It reminds me of the hype surrounding AI and the overestimation of its capabilities and underestimation of its problems.

  • Furbag@lemmy.world
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    3 months ago

    “Just walk out” was a cool idea, but I’m not sure the way they tried to implement it would have ever been successful even if they had perfected the technology. The fact that they tried to disguise it as a fully automated system when they had a team of thousands of people overseas analyzing the footage is disturbing. I like the idea of just having the scanner in the basket much better. It’s still more convenient/efficient than a checkout line or a kiosk and it helps you keep track of your total balance.

    I’ve never actually been to one of these stores. They seem pretty scarce.

    • dyc3@lemmy.world
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      3 months ago

      My university just finished replacing one of the on campus convenience stores with a “just walk out” thing. The experience just felt kinda weird overall.

  • TherouxSonfeir@lemm.ee
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    3 months ago

    What is preventing someone from just walking into a random store with no Amazon account and walking out with stuff?

    • glitch1985@lemmy.world
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      3 months ago

      The one I went to had a turnstile after you walk though the front door so you needed to scan the code from the app.

    • frezik@midwest.social
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      3 months ago

      They couldn’t train an AI well enough to replace humans in the loop. That suggests it was a bad idea from the start. If it were possible at all with the current state of the art of AI, Amazon would be one of the companies that could do it.

  • LordCrom@lemmy.world
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    3 months ago

    All this complexity and expensive tech just to avoid paying a couple of cashier’s and bagboys. It amazes me

  • venusaur@lemmy.world
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    3 months ago

    It worked really smoothly for me…the one time I went cuz it was such a depressing experience. Don’t get me wrong tho. I love self checkout. Amazon store sucks.

      • venusaur@lemmy.world
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        3 months ago

        It just feels sad in there. The colors are sad, the products are boring, the cameras all over are dystopian. Even though there were other people there, it felt isolating. Too sterile.

        • ripcord@lemmy.world
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          3 months ago

          Gotcha. Never seen anything on them except this story (and maybe another at some point that mentioned they were opening some), so was curious.

          • venusaur@lemmy.world
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            3 months ago

            For sure. It’s an interesting concept but I enjoy going to the grocery store and this didn’t feel right.

  • flames5123@lemmy.world
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    3 months ago

    Damn… I go to a corner store Amazon Go almost every time I go into the office for a flavored seltzer. They have dog treats and my my dog loves going there every time.

    I hope this is one of the convenience stores that it keeps open.

    It was weird that last year they reversed the way you pay, making you pay/scan your code on the way out. So backwards to the “just walk out” motto. They went back on it less than 6 months later.

    • ExfilBravo@lemmy.world
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      3 months ago

      If they lose even a cent doing something new its right back to the old way every time. Can’t let the share holders down I guess.