• rtxn@lemmy.world
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    1 year ago

    Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.

    I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.

    • Tar_alcaran@lemmy.world
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      1 year ago

      The library I worked for as a teen used to process off-site reservations by writing them to a text file, which was automatically e-faxed to all locations every odd day.

      If you worked at not-the-main-location, you couldn’t do an off-site reservation, so on even days, you would print your list and fax it to the main site, who would re-enter it into the system.

      This was 2005. And yes, it broke every month with an odd number of days.

    • V4uban@lemmy.world
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      1 year ago

      As weird as it may seem, this might be a good argument in favor of Pascal. I despised learning it at uni, as it seems worthless, but is seems that it can still handle business-critical software for 20 years.

    • SSTF@lemmy.world
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      1 year ago

      downtime

      minimal retraining

      I feel your pain. Many good ideas that cause this are rejected. I have had ideas requiring one big downtime chunk rejected even though it reduces short but constant downtimes and mathematically the fix will pay for itself in a month easily.

      Then the minimal retraining is frustrating when work environments and coworkers still pretend computers are some crazy device they’ve never seen before.

    • bleistift2@feddit.de
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      1 year ago

      cleartext usernames and passwords as the URI components of GET requests

      I’m not an infrastructure person. If the receiving web server doesn’t log the URI, and supposing the communication is encrypted with TLS, which removes the credentials from the URI, are there security concerns?

      • nudelbiotop@feddit.de
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        1 year ago

        Anyone who has access to any involved network infrastructure can trace the cleartext communication and extract the credentials.

  • esadatari@lemmy.world
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    1 year ago

    i worked for a hybrid hosting and cloud provider that was partnered with Electronic Arts for the SimCity reboot.

    well half way through they decided our cloud wasn’t worth it, and moved providers. but no one bothered to tell all the outsourced foreign developers that they were on a new provider architecture.

    all the shit storm fail launch of SimCity was because of extremely shitty code that was meant to work on one cloud and didn’t really work on another. but they assumed hurr hurr all server same.

    so you guys got that shit launch and i knew exactly why and couldn’t say a damn thing for YEARS

  • shittymorph@lemmy.world
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    1 year ago

    I used to work for a popular wrestling company, billionaire owner, very profitable, would write off any OSHA penalties as the ‘cost of doing business’ just as they did in 1998, when The Undertaker threw Mankind off Hell In A Cell, and plummeted 16 ft through an announcer’s table

    • Gearheart@lemmy.world
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      1 year ago

      I want to believe… but the morph has always been exactly.

      “nineteen ninety eight when the undertaker threw mankind off hell in a cell and plummeted sixteen feet through an announcer’s table.”

      But I want to believe…

      Edit: looking back at previous shittymorph posts. Grammar, punctuation and delivery is at much higher standard… I’m sad 😢. I’m hoping that I’m way way wrong. Can anyone reach out to shittymorph on reddit to confirm?

      • shittymorph@lemmy.world
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        1 year ago

        That is quite an astute observation, in fact many folks would have overlooked such precise details. As you could imagine, with newness and changing situation such as a major platform shift, and as we enter a revolutionary technological time period in hopes of a prosperous fediverse, it’s easy for us to become a overzealous and infatuated with all the excitement, but we must remember, it pales in comparison to the crowd’s excitement in nineteen ninety eight when the undertaker threw mankind off hell in a cell and plummeted sixteen feet through an announcer’s table.

  • thrawn@lemmy.world
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    1 year ago

    It’s pretty depressing, but the fact that soil and groundwater are almost certainly contaminated anywhere that humans have touched. I’ve seen all kinds of places from gas stations, to dry cleaners, to mines, to fire stations, to military bases, to schools, to hydroelectric plants, the list could go on, and every last one of them had poison in the ground.

    • Buffaloaf@lemmy.world
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      1 year ago

      I work in air quality and it’s a similar story. It’s crazy to me seeing how much is unregulated, grandfathered in, or simply not enforced.

  • Whitebrow@lemmy.world
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    1 year ago

    The programming team that is working hard on your project is just one dude and he smells funny. The programming team you’ve met in your introductory meeting are just the two unpaid interns that will be fired or will quit within the next two months and don’t know what’s happening. We don’t do agile despite advertising it. Also your project being a priority means it’ll be slapped together from start to finish 24 hours prior to the deadline. Oh and there will be extra charges to fix anything that doesn’t work as it should.

    • Littleborat@feddit.de
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      1 year ago

      I think we work in the same company, the dude does not smell funny to me but maybe that’s just me.

    • what@lemmy.world
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      1 year ago

      Programming teams I’ve worked with are a joke.

      Company A: We got hacked and the lead dev argued for days it wasn’t a hack. Malware was actively being served to customers during this time period because she refused to deal with it and there was no security team.

      Company B: programming team was the IT guys nephew and some random UI designer who hadn’t finished college and was never able to be employed after finishing college…

      Company C: We interviewed a candidate who was way over qualified and would make our life so easy because he was eager and hungry. Instead we hired a bootcamper who had never heard of docker (half our infra is docker), react, or anything other than vanilla JavaScript. She failed our practical but still got hired because the hiring manager wanted and assistant. She has become a glorified project manager, but still has the title software engineer.

    • Punkie@lemmy.world
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      1 year ago

      A lot of outsourcers do this. Here’s my experience with a few companies.

      • The “team” you meet are competent, English speaking fronts. They are the demo models of the people who will work on your projects.
      • After the contract is signed, these people are swapped out with randos of varying competence.
      • In some cases, some of these randos are further hidden behind aliases: people with names that are actually more than one person sharing logins and passwords.
      • They will string you along, trying to charge maximum hours worked without regards to product or services delivered.
      • Most of these companies have a “bucket of crabs” mentality: the managers are horrible, the staff incompetent, and once the gain some skill, they leave for better companies. They backstab one another, hijack projects to fuck over coworkers, and lie and cover their tracks. Some of this is cultural, like a caste system, while some are just racist.

      At one time, these people were pretty good, but they realized they had skills and left for other countries for better pay and better working conditions. The bids got more and more competitive, cutting costs until they were literally filled with low-skilled labor who can’t be promoted or leave for economic or competence reasons.

  • FireRetardant@lemmy.world
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    1 year ago

    1-800-got-junk? doesn’t care at all about its environmental impact. No sorting what so ever happens to what goes on their trucks it all goes to landfills. All the ads will say they recycle and that they repurpose old furniture but I was threatened with being fired when I recommended donating antiques instead of dumping a load of furniture.

    More jobs and more profits comes before anything else in that company, including employee health and safety. Several times I was told to enter spaces we werent trained for (attics and crawl spaces) and carry waste I legally couldn’t transport (human/organic wastes and the laws states the driver is fined, not the company). One guy injured his shoulder during an attic job and was told to finish the shift or lose his job. Absoulte scum of a company with very sleazy management and possibly the labour board in their pocket as they kept “losing the files” when I tried to file a report with buddy’s shoulder (he was hesistant to report for fear of losing his job).

    • Mugmoor@lemmy.dbzer0.com
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      1 year ago

      I’ve had a few friends work for them out in Montreal, and their parent company (2 Men and a Truck). According to them it’s a mob-operated business.

  • Boozilla@lemmy.world
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    1 year ago

    Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it’s my understanding many health insurers still pull this shit. They don’t care if it’s legal or not. Enforcement is lazy and fines are cheaper than medical claims.

    Obviously this is in the USA.

    • AdmiralShat@programming.dev
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      1 year ago

      We need a whole branch of government dedicated to fucking with insurance companies. They basically generate free money by having money, they don’t actually provide any net positive outside of just having money

  • pureness@lemmy.world
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    1 year ago

    Geek Squad, We were flying under the radar upgrading Macbook RAM, until one day we became officially Apple Authorized to fix iPhones, which means we were no longer allowed to upgrade Macbook RAM since the Macbooks were older and considered “obsolete” by apple, meaning we were unable to repair or upgrade the hardware the customer paid for, simply because apple said it was “too old”. it was at this point in my customer interaction, that we recommend a repair shop down the road that isn’t held at gunpoint by apple ;)

    • Another Person @lemmy.world
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      1 year ago

      I worked at a 3rd party Apple retailer (they had a legacy contract from the 90s that only expired about 5-10 years ago) and they bought the cheapest RAM they could find to upgrade the Macs. They made hand over fist on RAM upgrades and still came in under what Apple charged for the same upgrade.

  • MrBodyMassage@lemmy.world
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    1 year ago

    There is a million times more counterfeit/fake items at amazon than you think, and they dont care one bit to fix the problem

    • SweetBilliam@midwest.social
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      1 year ago

      I wrote a review about a counterfeit item I received. They never approved that one. I haven’t bought cologne from them since.

      • limelight79@lemm.ee
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        1 year ago

        I bought a bicycle light set (front and rear) a few years ago. They work fine (in fact, I still use the headlight; the rear still works, but it was replaced by a radar light), and I wrote a review. More recently, I was looking back through my purchases, and I came across the review I’d written, but the lights they were now selling on that page were a completely different design than the ones I had.

        I edited my review to note that the current lights didn’t match the ones I had, not that it’ll do any good with a million other reviews of those lights. I know Amazon doesn’t really care, but I very often see “There is a newer version of this item available here” links, so I’m surprised that this was possible.

    • netvor@lemmy.world
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      1 year ago

      I always thought there’s exactly 0 counterfeit/fake items at amazon, so … 0 times million … phew…

      /s

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      1 year ago

      they dont care one bit to fix the problem

      Who is they? Warehouse workers? Because without getting into too many details, I know someone fairly high up at Amazon corporate, and if I recall correctly her colleague runs a whole…divison? I don’t know, largish multi-person unit…and their whole job is addressing the counterfeit problem. I think it’s just really hard to do.

  • LucasWaffyWaf@lemmy.world
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    1 year ago

    Anybody knows that one waterfall attraction in the Southeast US? The one that advertises bloody everywhere? Waterfall is pumped during the dry seasons, otherwise there’d be nothing to see. Lots of the formations are fake, and the Cactus and Candle formation was either moved from a different spot in the cave, or is from a different cave in New Mexico. Management doesn’t want people to know that, but fuck 'em.

      • DannyMac@lemmy.world
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        1 year ago

        After looking it up, you can find reports from others stating the same things. When I was there as a kid, I remember that they claimed no one knew where the source of the water came from… I guess they actually know enough to help it out at least, lol

        I really enjoyed it and would like to go again, but it’s no Mammoth Cave.

  • TerkErJerbs@lemm.ee
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    1 year ago

    I quit a well known ecomm tech company a few months ago ahead of (another) one of their layoff rounds because upper mgmt was turning into ultra-wall street corpo bullshit. With 30% of staff gone, and yet our userbase almost doubling over the same period, they wanted everyone to continue increasing output and quality. We were barely keeping up with our existing workload at that point, burnout was (and still is) rampant.

    Over the two weeks after I gave my notice I discovered that in the third-party app ecosystem many thousands of apps that had (approved) access to the Billing API weren’t even operating anymore. Some had quit operating years ago, but they were still billing end-users on a monthly basis. Many end-users install dozens of apps (just like people do with mobile phones) and then forget they ever did so. The monthly rates for these apps are anywhere from 3 to 20 dollars per month, many people never checked their bank statements or invoices (when they eventually did, they’d contact support to complain about paying for an app that doesn’t even load and may not have for months or years at this point).

    I gathered evidence on at least three dozen of these zombie apps. Many of them had hundreds of active installs, and were billing users for in some cases the past three years. I extrapolated that there were probably in the high-hundreds or low-thousands of these zombie apps billing users on the platform, amounting to high-thousands to low-tens-of thousands of installs… amounting to likely millions per year in faulty and sketchy invoicing happening over our Billing API.

    Mgmt actually did put together a triage team to address my findings, but I can absolutely assure you the only reason they acted so quickly is because I was on the way out of the company. I’d spotted things like this in the wild previously and nothing had ever been done about it. The pat answer has always been well people are responsible for their own accounts and invoicing. I believe they acted on this one because I was being very vocal about how it would be ‘a shame’ if this situation ever became public, and all those end-users came after the company for those false invoices at one time. It would be a PR and Support nightmare.

    You have definitely interacted with this ecommerce platform if you shop online.

    • Hazzia@discuss.tchncs.de
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      1 year ago

      Ohhh shit that’s a good one.

      I recently de-googled but I completely forgot to check if I had any old app subscriptions. Thank you for indirectly reminding me to do that.

      • booty_flexx@lemmy.world
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        1 year ago

        ✅️ is a shopping platform

        ✅️ has an app ecosystem with a billing api

        ✅️ high probability that someone who shops online has interacted with a store on the platform

        ✅️ multiple rounds of layoffs w/ staff stretched thin

        ✅️ unclear ambitions of being a megaplatform, beyond what it already is

        I guess we’ll never know, lol

  • ChickenLadyLovesLife@lemmy.world
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    1 year ago

    I used to work for a cable company whose name rhymes with “bombast”. They offer a wifi service whose name is a derivation of the word “infinity”. Most of the hotspots for this wifi service are provided by the Bombast wireless routers that cable customers have in their homes. So if you’re a Bombast customer, you’re helping to pay the electrical bill and giving up bandwidth in order to provide Infinity wifi.

    Another fun Bombast story: the founder, a man who always wore a bowtie, died a few years ago. At a memorial service in his honor, a number of vice presidents and other executives (including my boss at the time) wore bowties. Everyone who wore a bowtie to the service was fired within a week.

    • Flax@feddit.uk
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      2 months ago

      BT does the same exact thing in the UK lol. I thought it was common knowledge

  • zuhayr@lemmy.world
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    1 year ago

    An AI company… They used to manually change system event logs to show it wasn’t their software that caused the downtime for our clients.

    Bought over a million dollars worth hardware (25% of which didn’t even got racked), over 200 46inch LED screens that no one used, and very expensive offices at posh locations in the bid to increase its IPO valuation.

  • Your Huckleberry@lemmy.world
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    1 year ago

    Office Depot sells printers at very low (or even negative) margin, and then inflates the margins on cables, paper, ink, and warranty. If you want the best deal, get the printer from OD, and everything else you need somewhere else. That $20 USB cable they sell costs them $1 and you can get the same or better online for $2.68.

  • Ace_of_spades@lemmy.world
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    1 year ago

    Worked at a globally popular fast food francise many years ago. They had collection boxes for a charity that they raised money for. None of the money went to that charity, but was divided between owners and managers.

    • Smoogs@lemmy.world
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      1 year ago

      I always say to the cashiers who are forced to ask us to donate that I will be donating directly to the charity online. Not through a multi million dollar company. When I think how a company does this for no other reason for free pr on other people’s coin, I have absolutely no guilt saying nope.

        • Smoogs@lemmy.world
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          1 year ago

          I believe that is a hoax. Or at the very least misinformation. Although some areas might be different. It’s not a solid argument they are getting a tax break. PR is definitely why they do it across the board though.